Webinar “Tackling Vulnerability in 2025”
In November, FourNet and Alzheimer’s Society won a prestigious European Contact Centre and Customer Service Award (ECCCSA) — the ’Oscars’ of the customer service industry. This award recognises the creation of the UK’s first dementia-friendly contact centre, setting a new standard for supporting vulnerable customers.
Our upcoming webinar will discuss how organisations can overcome and address these challenges and share the latest AI-powered capabilities that help organisations identify and address vulnerabilities to remain compliant.
Lessons from an Award-Winning Vulnerability Project.
This webinar is perfect for:
- Organisations seeking best practices in supporting vulnerable customers.
- Those working to improve services for vulnerable communities.
- Organisations looking to enhance accessibility and inclusion.
- Tech stakeholders are interested in how tech can create better customer experiences.
- Organisations looking to adhere to compliance and regulations around vulnerability.
- We hope you will join us.
Time: 7:00-8:00 am EST
Free!
