Sadly, situations like trolling and (often unjustified or fake) online complaints and bad reviews are all too common these days — and they can have a serious adverse effect on your business.

This FREE 1-hour webinar is designed to help business owners, charity marketing teams and anyone else in a relevant role deal effectively with a range of negative situations that commonly happen online.

You’ll learn about some of the different types of online negativity that can affect your business or organisation and how to deal with each of them successfully.

The session offers a mixture of auditory and visual learning through an interactive PowerPoint presentation, with multiple opportunities for group discussion so you can share your experiences and ideas with your fellow learners.

At the end of the session, there are some useful Dos and Dont’s, followed by links to free resources that will help deepen your learning. There’ll also be a Q&A if you have any questions.

Your training will be delivered by Faye Stenson, a qualified trainer with 5+ years’ experience of training apprentices and corporate / private clients, and 16 years’ experience as a freelance copywriter and marketing communications specialist.

You can find out more about Faye and her business at the website.

Time: 5:00 am EST

Free!

Registration