Free activities and events in New York City

Webinar “Tackling Vulnerability in 2025”

Published: March 26, 2025; Aithor: Julia Sonrisa

In November, FourNet and Alzheimer’s Society won a prestigious European Contact Centre and Customer Service Award (ECCCSA) — the ’Oscars’ of the customer service industry. This award recognises the creation of the UK’s first dementia-friendly contact centre, setting a new standard for supporting vulnerable customers.

Our upcoming webinar will discuss how organisations can overcome and address these challenges and share the latest AI-powered capabilities that help organisations identify and address vulnerabilities to remain compliant.

Lessons from an Award-Winning Vulnerability Project.

This webinar is perfect for:

• Organisations seeking best practices in supporting vulnerable customers.

• Those working to improve services for vulnerable communities.

• Organisations looking to enhance accessibility and inclusion.

• Tech stakeholders are interested in how tech can create better customer experiences.

• Organisations looking to adhere to compliance and regulations around vulnerability.

• We hope you will join us.

Time: 7:00-8:00 am EST

Free!

Registration

Detailed information and discussion of the event.